Svayam Founder delivers a ‘Motivational Talk’ at the Base Hospital Delhi Cantt

New Delhi | 12 May 2018

On the invitation of the Base Hospital Delhi Cantt,  Ms. Sminu Jindal, Chairperson-Svayam,  visited Base Hospital to deliver a ‘Motivational Talk’ to the injured soldiers and their family members, doctors and hospital staff, on 11th May 2018. She was received by Major General Manu Arora, The Commandant, Base Hospital Delhi Cantt.

Ms. Sminu Jindal,  delivering the motivational talk at Base Hospital Delhi Cantt

During her motivational talk, Ms. Jindal talked about the initial struggles of her life, and shared that looking at life positively despite disabilities or age is the key to success and happiness.

“When you acquire a disability, you have two options; what you can do, and what you cannot do. Instead of regretting what you cannot do, it is vital that you focus on your existing abilities and see what you can do with those abilities.” said Ms. Jindal.

“Sitting at home like a sad man cannot be a choice. Don’t give anyone an excuse to call you or make you feel ‘बेचारा’ (hapless), she continued. Sharing her own life story, she added, “Due to an accident at the age of 11, I became a wheelchair user for the rest of my life. Apprehensive that others might make fun of me, I did not want to go to school, and instead wanted to study at home. However, my parents ensured that I got a normal school education, so that I could grow and do things like any other child. That way, my parents did not give me any excuse to feel  ‘’बेचारा’ !

Ms. Jindal told the rehabilitating soldiers, “I can only give you an outlook. I always admired the soldiers who fight at the borders for others. When you did not bow down in the battlefield on the border, please do not bow down in the battlefield of life. Life is also a war, so fight it and figure out your own path.”

Ms. Sminu Jindal speaking to officers of the Base Hospital Delhi Cantt.

Talking about accessibility and the need of greater awareness, the Svayam founder said: “The prevailing misconception that ramps, lifts and accessible technologies are only for the disabled, need to be demolished. We all need accessibility for ease and safety. Accessibility is a ray of hope which ensures that we can go out and earn our living with dignity. Accessible built environment is crucial to tap the enormous talents in persons with reduced mobility.”

“No matter how long or dark the tunnel is, a single ray of light gives you hope – and  accessibility is that ray,” she added.

Ms. Jindal also emphasized that Svayam is pressing upon the government to build one accessible toilet in every village with local material and technology. “This will set an example for others to follow.”

“If our village schools have accessible toilets, our retired or rehabilitated soldiers living in the village can go out and teach. This is another dimension of inclusive education,” she added.

Ms. Jindal at the Base Hospital, Delhi Cantt

Ms. Jindal said: “We need to raise awareness. If voices are many, it will create an impact. Can we not add ‘सुगम्यता’ (accessibility) along with our usual demands – बिजली, पानी और सड़क (electricity, potable water & roads) ? The government has to realize that it needs to look at all sections of society. Then only, ‘सबका साथ, सबका विकास’  (inclusive development) will become a reality!”

She said: “The choice of our daily activities should depend on us, and not on our built environment. That’s why Svayam is working with ministries and government departments to ensure our public infrastructure is accessible. Also, merely making government buildings accessible is not enough, private buildings (open to public) also need to be accessible.”

While answering a query raised by a soldier, Ms. Jindal said: “A सैनिक  (soldier) never bows down before an enemy. But today, negativity might be your main enemy; would you bow down? No! you need to have a positive outlook towards life and lot of enthusiasm to beat this enemy.”

Encouraging the Indian armed forces to spread the awareness about importance of accessibility in built and virtual environment towards an more inclusive and caring society,  she also praised the work of Base Hospital Rehab Centre, and said that with good rehabilitation and counselling, injured soldiers and their family members can quickly learn to adapt and accept the challenges before them in the life with a positive mindset.

Major General Manu Arora, the Commandant, felicitated the Svayam Founder, and praised her initiatives of spreading such a positive, wonderful outlook towards life through her  initiative, Svayam. The Major General exhorted the soldiers and their families that there are shortcomings in everyone’s life, but we need to see what we can do with what we have, and what we can add. He also called upon the participants to link accessibility with their life’s missions.

Taking a cue from an article published in India Today in the year 1999 on the life and work of Ms. Jindal, Maj. Gen. Arora called Svayam Founder a person with true ‘nerves of steel’ and marveled at her achievements in the Indian Industry.

Mr. Subhash Chandra Vashishth, Director, Svayam, made a brief presentation to apprise the audience of his organization’s major projects and achievements in the area of advocacy and policy reforms to achieve the dream of an inclusive and enabling built environment to respect dignity of human lives.

Svayam led delegation meets DG, BCAS to discuss SoP to address problems faced by Persons with Disabilities during Security Screening at Airports

06 April, 2018, New Delhi

Svayam led delegation discussing the issues with the Director General, Bureau of Civil Aviation Security (BCAS)
Svayam led delegation discussing changes in SoPs with DG, BCAS

A team of stakeholders led by Svayam met Shri Kumar Rajesh Chandra, Director General, Bureau of Civil Aviation Security (BCAS) and his team of senior officials to discuss the challenges faced by persons with disabilities and those with reduced mobility during security screening at the Indian Airports. This was pursuant to the National Meeting of Stakeholders organised by Svayam to discuss issues faced during air travel by persons with disabilities and those with reduced mobility, on 22 November 2017, at the Constitution Club of India, New Delhi, and consequent submission of our collated recommendations to the Ministry of Social Justice & Empowerment & Ministry of Civil Aviation.

The meeting took place on 06th April 2018 at the BCAS HQ at Janpath Bhawan, New Delhi. The meeting offered yet another chance to stakeholders to actively participate in the process and negotiate for their demands for accessible, dignified air travel.

The stakeholders were represented at the meeting by Mr. Subhash Chandra Vashishth (Director, Svayam), Mr. Nipun Malhotra (CEO, Nipman Foundation) and Ms. Smitha Sadasivan (Member, Disability Rights Alliance).

Svayam led delegation discussing SoPs with the senior officials of the BCAS
Svayam led delegation discussing changes in SoPs with senior officials of BCAS

The DG, BCAS, at the outset, gave a brief background of the steps taken by the BCAS and assured the stakeholders that the BCAS would take the right steps in this direction to address the issues faced by disabled flyers. He also clarified that while BCAS deals with the issue of security related protocols, DGCA deals with issue of safety & passenger conveniences.

There was a point-wise discussion on the existing Standard Operating Procedures (SoPs) and recommendations by the stakeholders as compiled by Svayam and submitted to the Ministry of Civil Aviation in December 2017. The BCAS officials informed that the Bureau had issued an Addendum dated 03rd October 2017 to the Standard Operating Procedure (SoP) dated 31st March 2014   for screening passengers with special needs and medical conditions. But they agreed that these passengers still face difficulties and embarrassment, and hence more changes are required.  A copy of this Addendum can be accessed here and copy of SOPs here.

Some of the major issues which were discussed included; use of full body scanners, scanning orthosis and prosthesis without invading privacy or causing avoidable discomfort; screening of battery operated wheelchairs, poor quality of airport wheelchairs, allowing airport passes for non-travelling passenger/companion for persons with disabilities, relieving areas for service animals etc.

BCAS officials explained that while “Millimeter wave scanners” though considered safe, require persons to stand in a certain posture, hence it is not suitable for wheelchair users. Other forms of X-ray technologies are not considered due to privacy and radiation issues. Therefore, a mix of multiple security protocols (such as visual profiling, ETD, physical frisking) have to be deployed to scan the wheelchairs in addition to the scanners.

While the issue of prosthesis screening has been largely resolved for cases where the steel rod is discernible, the orthosis has remained a challenge as it uses foam padding to prevent injuries. Presence of foam raises suspicion, requiring deployment of intensive screening procedures to ensure there are no hidden weapons.

On the issue of oxygen cylinders and special medical equipment, the BCAS officials said that they would like to know the best practices from the stakeholders to improve on the screening procedures.

Protocols for screening of service animals is relevantly a new area and challenges were mainly in the areas of soft training of screening staff.  The officials promised to address this issue. It was felt that the availability of “relieving areas” for service animals at the airports was an issue in the domain of DGCA hence this would be taken up with relevant authorities in our next meet.

The stakeholders are requested to send their feedback/ comments, if any on the above issues or any additional issues related to security screening to editor@svayam.com.

Svayam will conduct Access Audit of Heritage sites under Aurangabad Circle of ASI

Dear Colleagues,

Below is the feature from Times of India, Pune by Ms. Neha Madaan, a well known feature writer who has been closely following such issues.

After audit, Ajanta, Ellora caves may become more accessible

Neha Madaan, TNN | May 14, 2012, 12.56AM IST

PUNE: Svayam, a Delhi-based NGO, that works to make public places accessible for the elderly and the disabled, plans to undertake an audit of Ajanta and Ellora caves, as well as other ticketed monuments in the Aurangabad circle including Bibi ka Maqbara, Daulatabad Fort, Aurangabad Group of caves and Padavlena caves in Nashik. Svayam, which had earlier signed a memorandum with ASI to help them make their sites in Delhi, Agra and Goa accessible, will gradually move to other sites in Maharashtra. Qutub Minar, the first monument that Svayam audited, became the first heritage monument to be made accessible by ASI. Red Fort, Taj Mahal and Lal Quila, among others, have also been audited by the Svayam team.

Abha Negi, director of Svayam, an initiative of the SJ Charitable Trust, said, “We have been working with ASI as consultants for six years and are currently undertaking the incorporation of accessibility features in a phased manner. We started with trainings of those involved in maintaining the world heritage sites- engineers as well as contractors- before undertaking interventions at different sites.”

“It showed that the disabled and elderly have a right to expect dignified and comfortable access to and within these heritage sites and buildings,” she added. In the past, Svayam has also participated whereever possible in audits of Agra fort, Fatehpur Sikri and Taj Mahal.

Svayam had also conducted a series of trainings with ASI engineers and contractors. “These trainings ensured appreciation of user requirements, as opposed to theoretical design prescriptions and guidelines, thereby eliciting an appropriate response followed by required desired action. A host of issues need to be kept in mind while making a heritage site accessible, right from arrival and site access, entrance and entrance gates, change in levels, thresholds, steps, incline of steps, to steep inclines, kissing gates and stiles, historic ground surfaces, surface finishes and other physical features. Staff awareness is also important,” Negi said.

An audit said, “An access audit process involves observing the building/ heritage site complex from the perspective of its usability by children, disabled, elderly and women. A team of professionals, user groups and trained volunteers form the audit team. They take photographs, measurements and audit the property from the perspective of not only a physically disabled person, but also blind visitors, those with low vision or with hearing impairment or with psycho-social disabilities,” Sminu Jindal, chairperson of Svayam, said.

The team audits each area of the complex which includes the monument’s website, parking, ticket counters/ information kiosks, toilets/amenities (drinking water facilities etc), approach ways and access route to and around the monument and to major attractions within the monument, canteens/eating joints or refreshment areas/ souvenir shop/counter, and museum/interpretation centre/ libraries.

Other aspects audited include level differences that create barriers for smooth mobility and safety of visitors, directional and informational signages at the entrance, parking and all other areas frequented or likely to be frequented by visitors, mobility equipment (if available) and topography/level changes in the complex.

Access features are suggested with the archaeological norms in mind. “We ensure that the intervention gels with the overall aesthetics of the monument and does not stand out like a sore thumb. Also the whole objective is to make the site ‘visitable’ by a wide range of people without interfering with the nature and architecture of the monument. Thirdly, we also ensure that there is no damage to the monument while implementing the suggestions for improving accessibility. Ramps and other features supplementing the accessibility are temporary structures and not grouted,” she added.

When it becomes essential, the team suggests minimum grouting required for the safety and proper securing of the equipment/lift wherever needed. “However, it is difficult to generalize the access solutions at all heritage sites since each differ in its characteristics, topography, architecture, usage and climatic conditions. If the area is too big, we suggest mobility solutions such as wheelchairs, carts that are run on battery and are non-polluting,” she said.

An official from ASI’s headquarters in Delhi said, “Barrier-free features in monuments across the country is a continuous process. Toilets at major monuments across the country will be made barrier-free with easy wheelchair maneuvering. The barrier-free initiative will also be applied to monuments in Maharashtra.”

Inclusive heritage sites world over

Edinburgh Castle in Scotland has a stair lift alongside a temporary ramp that is in use in the castle’s Great Hall

Fyvie Castle, Aberdeenshire, Scotland has a permanent ramp

The Caves of Jerusalem have been made accessible by installing platform lifts

King Ludwig’s fairytale castle, Neuschwanstein, in Germany, has an elevator for people with disabilities to access all the towers and different levels of the castle