The Hindu covers Svayam’s audit report findings

The Hindu

Published: November 12, 2012 11:09 IST | Updated: November 12, 2012 11:15 IST

Bhikaji Cama Place a symbol of ‘utter disdain for public property’: Accessibility audit

Gaurav Vivek Bhatnagar

Roads in the complex are overflowing with sewer water making walking next to impossible.

In some parts of the complex, the ramps have been blocked by parked cars and converted into garbage dumps.

can be seen blocking passages, ramps and almost all pathways.
A recently conducted walkability and accessibility audit of the District Centre Complex at Bhikaji Cama Place has revealed that within seven years of a major renovation at the place by Delhi Development Authority, this commercial complex has again returned to a state of neglect and filth.

The survey conducted by Svayam – National Centre for Inclusive Environments – has taken a close look at the infrastructure or the lack of it in the complex which had come up in 1980 on the basis of the Master Plan of Delhi 1960.

Spread over an area of 35 acres, it comprises commercial and government offices, small and mid-sized retailers, hotels and other allied functions. The complex has high to mid-rise building blocks developed around large plazas and courts.

As per the survey, today the complex has become a symbol of “utter disdain for public property and lack of maintenance” and is in shambles. Though it stands in the heart of South Delhi, the complex today exposes the “apathy of the administration”.

Pedestrians forced to walk on roads

“Pedestrian pathways on arterial roads do not provide safe uniform access from Ring Road; from Bhikaji bus shelter near GAIL Building, there is no kerb cut and pedestrian pathway is too high,” the survey notes adding that “due to kerb height the elderly are forced to walk on road endangering their lives.”

The condition of the pedestrian pathways is also not encouraging. They “have level differences and are unusually high with no kerb cuts” which makes it difficult to access them.

Apart from the entire area being not pedestrian friendly, the survey has also revealed that with buses stopping anywhere and Rural Transport Vehicles ferrying office goers also stopping where they feel like, the chaotic picture gets complete.

The area also provides a picture postcard for a parking mess. Here cars can be seen blocking passages, ramps and almost all pathways. “Arbitrary placement of signage and encroachment by the parking mafia renders the pedestrian pathways inaccessible to all,” the report said.

A one-foot pathway

It also notes with concern that commercial expediency has led to a situation where the pedestrian pathways have been reduced to a mere “300 mm” or “one foot” at certain points “which doesn’t even allow one person to pass thorough easily”.

“Often”, due to this, the survey said, the pedestrians “get discouraged and are forced to come on to the road coming in conflict with moving vehicles”.

Overflowing sewer water

The survey also found “roads overflowing with sewer water making walking next to impossible” as near a ramp close to Ansal Chamber I. It also noted that several ramps that were provided during the 2005 re-designing exercise have been rendered useless for various reasons.

These reasons range from there being no signs to indicate the access to the ramp; approach to the ramp being unpaved, dirty and or encroached by parked cars; to bollards being placed to block the entry of cars on the ramp actually blocking the ramp.

At many places, it was also revealed that the “ramps have become garbage dumping places due to blockage” (as near HP showroom on August Kranti Marg side). Worse still, in some parts of the complex the ramps have been blocked and converted into garbage dumps.

Entrance to accessible parking encroached

The barrier-free environment of the complex has also been compromised by the manner in which the accessible parking which was made at the ramped entrance from Ansal Chamber – I side has been encroached, the survey said.

Further, it noted that “there was no aisle space for the wheelchair users to disembark and walk/wheel through the parked vehicles to the ramp. The entry to the ramp is blocked by parked cars. One would otherwise get discouraged by the unhygienic passage leading to ramp.”

Even when it came to accessing the office complexes and buildings, the survey found that the approaches were in a horrendous shape. “The steps are damaged at several places due to lack of maintenance; have no handrail to assist persons with reduced mobility; and even the approach to these steps is found encroached by parked cars,” it said.

Toilet that was never used

Even with respect to the lone free public toilet in the complex which has an accessible unit, the survey found that “the steep ramp and small door makes it inaccessible, though it displays an accessibility sign”. Further, the study had also found this accessible toilet unit locked and on opening it found that it was never put to use for which it was intended.

Keywords: Bhikaji Cama Place, public property, maintenance issues, infrastructure facilities

Source: Printable version | Nov 30, 2012 12:24:52 PM | http://www.thehindu.com/news/cities/Delhi/bhikaji-cama-place-a-symbol-of-utter-disdain-for-public-property-accessibility-audit/article4089948.ece

Walkability and Accessibility Audit – Bhikaiji Cama Place, Delhi

New Delhi

07th November 2012

Svayam’s Access Audit Team conducted a walkability and Accessibility audit of an important District Centre of New Delhi – Bhikaiji Cama Place and found the complex in a pathetic state of maintenance.

Brief background

Built in 1980, Bhikaiji Cama Place is one of New Delhi’s district centres following the 1960 Master Plan of the city. The 35-acres area includes commercial and government offices, small and mid-sized retailers, hotels and other allied functions.

However, in the year 2005, a major renovation was carried out by the DDA and key interventions were made in order to improve the deteriorating conditions.

This included developing Road markings and directional signage to guide car and pedestrian traffic. Entrances were redesigned to make the plaza more accessible from the surrounding streets and pedestrian areas were elevated to keep them away from road traffic. A new storm water drainage and provision of ducts for future services were also installed.

Additionally, stone topped tables, benches and kiosks for additional food stalls were created to accommodate vendors and customers. Two public toilets were built and a solid waste system was developed and added alongside waste bins and garbage dumps.

Reality Check on November 02, 2012
Few years down the line , utter disdain for public property and lack of maintenance and DDA’s apathy, the complex is in shambles again.

The succeeding photos are sufficient evidence of the pathetic state of affairs at a major district centre in South Delhi where prominent offices are located- thanks to lack of maintenance by the municipal authorities and apathy of the administration.

Click below to access the PDF copy of the report.

Footpaths in Delhi are too high to be used

A giant step backwards

City’s Footpaths Too High To Be Used, Violate All Norms

Indrani Basu TNN

New Delhi:

Imagine having to raise your legs up to a feet or more to take a footpath. If the state public works department (PWD) has its way, walking on the pavement in Delhi may become quite a task, thanks to mindless construction by the public works department. And no, there is no way anyone can be penalized for the faulty construction.

In a gross violation of the street design guidelines, the PWD is constructing 19-inch high footpaths in Kirti Nagar. The norm is of six inches. When a TOI team visited the area, it found that the agency had built most of the footpaths along Satguru Ram Singh Marg at this height without placing any slanting kerb ramps for easy access. Also, wherever there were ramps, those were too steep. In some areas, as many as three steps had to be constructed to provide access to a footpath.
As per street design guidelines issued by DDA planning body UTTIPEC in 2010, height of a footpath cannot exceed six inches; the footpaths must have a ramp of the slope 1:12 and must have tactile paving both at the beginning and along the footpath.

When TOI spoke to engineers in charge of the construction on the stretch, they shifted the blame on the area municipal commission of Delhi (MCD). “These roads were earlier with MCD . The MCD had constructed high drains on this road, and the footpaths have to be built on top of that. As a result, the footpath is high,” said an engineer.
“However, we will also be relaying the road, which will add four inches to the current height of the road,” assured the engineer. However, UTTIPEC guidelines state that in case a road will be re-carpeted after a footpath is built, reduction in footpath height till 100 mm (four inches) is permitted, but under no circumstances should a footpath be higher than 150 mm (six inches).
TOI found that none of these footpaths have tactile paving (yellow footpath tiles that act as warning and guiding blocks for the visually impaired), and access ramps are either missing, too steep or replaced with steps that cannot be used by those on wheelchairs. “All UTTIPEC street design guidelines have to be followed for all new construction. Engineers are well aware of this as we have had numerous meetings on this under the chairmanship of L-G Tejendra Khanna,” said UTTIPEC director Ashok Bhattacharjee.

However, a senior official said, “Forget UTTIPEC guidelines, even basic IRC guidelines are not being followed. The footpath being constructed in Kirti Nagar is just one of the glaring examples of public road structures that serve no actual purpose and have resulted in wastage of large amount of public money.”

While UTTIPEC has brought this matter to the notice of the L-G in a written complaint, there is currently no penalization provision in place to punish the road owning agencies.

Source: Times of India

Svayam Accessibility Awards 2012 Conferred

New Delhi, September 20, 2012

The First ever “Svayam Accessibility Awards” were held on the sidelines of 13th International Conference on Mobility and Transport for Elderly and Disabled Persons (TRANSED 2012 Conference) that took place at New Delhi during 17-20 September 2012.

The Awards were given away on 19th September by Mr. Arvinder Singh, Hon’ble Minister of Urban Development, Government of NCT of Delhi, the Chief Guest for the occasion.

Award Categories & Recipients

  1. Mr. RK Kasana receiving the Award on behalf of DTC

    Most Accessible Public Transport: Delhi Transport Corporation (DTC) received the award for introduction of Low floor accessible buses – both ac and non-ac models and for a sensitized  fleet of drivers and conductors. The award was received by Sh. R.K. Kasana, Chief General Manager, DTC .

    Picture of Dr. D.N. Dimri, Superintending Archaeologist, Delhi Circle of ASI, receiving the Award on behalf of ASI
    Dr. D.N. Dimri, receiving the Award on behalf of ASI
  2. Most Accessible World Heritage Site (WHS):  Archeological Survey of India (ASI) received the award for the WHS Red Fort, New Delhi. The award was received by Dr. D.N. Dimri, Superintending Archaeologist, Delhi Circle on behalf of ASI.
  3. Picture of Mr. Niranjan Khatri receiving the Award on behalf of ITC Welcom Group at the hands of Sh. Aravinder Singh Lovely, Minister for Urban Development, Govt. of Delhi
    Mr. Niranjan Khatri receiving the Award on behalf of ITC Welcom Group

    Most Accessible Luxury Hotel Chain:  The award was conferred on the ITC Welcome Group for maintaining the most accessible luxury hotel chain and promoting universal design in the hotels. The award was received by Sh. Niranjan Khatri, GM- WelcomeEnviron Initiatives of ITC Welcome Group.

  4. Picture of Mr. R. Hari receiving the award on behalf of The Lemon Tree Hotel Company at the hands of Sh. Aravinder Singh Lovely, the Hon'ble Minister for Urban Development, Govt. of Delhi
    Mr. R. Hari receiving the award on behalf of The Lemon Tree Hotel Company

    Most Accessible Budget Hotel Chain: The award was conferred on The Lemon Tree Hotels for being the most accessible budget hotel chain. The award was received by Sh. R. Hari, GM (Human Resources) for The Lemon Tree Hotel Company.

Jury/ Award Committee 2012

  • Dr. Sudhir Krishna, IAS, Secretary, Ministry of Urban Development, Govt. of India
  • Ms. Poonam Natarajan, Chairperson, National Trust, Govt. of India
  • Ms. Billie Louise [Beezy] Bentzen, Certified Orientation and Mobility Specialist, Accessible Design for the Blind
  • Mr. Russell Thatcher, Co-Chair, ABE 60 Committee of TRB
  • Ms. Ann Frye, Director, Ann Frye Ltd. and Member, International Activities Sub Committee of ABE 60, TRB
  • Dr. Lalita Sen, Professor, Texas Southern University, Co-Chair, ABE 60 of TRB
  • Dr. K.K. Muhammed, Former Superintending Archeologist, ASI

Awards Background

Svayam Accessibility Awards were instituted on 25 October 2010 to promote and recognize the concept of Accessibility & Universal Design in all spheres of our lives to make way for livable communities – in both rural & urban scapes. The awards are conferred on the organizations in the TRANSED hosting nation, that have shown consistent commitment towards providing accessible infrastructure and services for all. These awards play a pivotal role in providing the right impetus to the development of inclusive infrastructure, related policies & practices so that such initiatives are sustainable and meaningful.

About TRANSED2012:

Over 600 attendees from 46 countries from across the world representing all aspects of the infrastructure and transportation value chain joined the TRANSED 2012 conference which was hosted by Svayam, in partnership with the Ministry of Urban Development, Govt. of India, Ministry of Tourism, Govt. of India & Ministry of Transport, Govt. of NCT of Delhi and was co-sponsored by Transportation Research Board of USA. Canadian Transportation Agency also came up in a big way as one of the supporting organizations to the conference. Around 240 papers and 40 posters from 32 countries were presented during three-day long deliberations during 17-20 September 2012.

Request to participate in Survey on Use of Mobility Devices on Para-transit Vehicles and Buses

Dear Friends,

I am appending the  letter at the request of Uwe Rutenberg of Rutenberg Design, Inc. He and Dr. Kate Hunter-Zaworski of the National Center for Accessible Transportation are conducting research on the “Use of Mobility Devices on Para-transit Vehicles and Buses.” The research is being conducted for TRB under TCRP Project C-20. An important part of the research is getting input from all stakeholders on this issue— transit and para-transit riders who use mobility devices, transit agencies, vehicle and equipment manufacturers, agencies that purchase mobility devices, and others.

The letter below describes the project in more detail and provides unique survey links for each type of stakeholder.

I would encourage you to assist in this study by completing the appropriate survey. I would also encourage you to forward the information to others who you feel could provide valuable input for the purposes of this research.

Survey Request Letter:

NATIONAL TRANSIT ACCESSIBILITY SURVEY REQUEST

July 9, 2012

To whom it may concern:

The National Center for Accessible Transportation, under the Transit Cooperative Research Program (TCRP), is conducting Project C-20, “Use of Mobility Devices on Paratransit Vehicles and Buses.  “The objectives of this project are to (1) identify and assess the current and emerging issues which limit the use of mobility devices in paratransit vehicles and buses and (2) develop guidance and options to assist transit systems, manufacturers, and transit users in the implementation of accessible design and accommodation solutions for the short and long term. This research should address potential safety improvements and the level of service of public transport for larger and heavier occupied mobility devices in paratransit vehicles and buses.”

A major task of this project is to gather information from a diversity of stakeholders on the use of mobility devices on public transportation vehicles.  In addition, the survey activities will address questions for manufacturers of mobility aids, public transport vehicles, and boarding and securement equipment manufacturers, insurance agencies, as well as transit users.

To complete the online National Transit Accessibility Survey, please go to the following:

For Wheeled Mobility Device manufacturers, importers, vendors and distributors

http://myopinion.oregonstate.edu/mobility

For Transit Agencies

http://myopinion.oregonstate.edu/paratransit

For Wheeled Mobility Device Users

http://myopinion.oregonstate.edu/mydevice

The other surveys are available for download at: http://ncat.oregonstate.edu/?p=projects/c20#surveys

Survey for Lift and Ramp Manufacturers

Survey for Securement and Seating Manufacturer

Survey for Fare Payment Manufacturer, Distributors

Survey for Agencies that Fund Mobility Devices

Survey for Transit Vehicle Manufacturers

Please return surveys by mid-August 2012, by either email ncat@oregonstate.edu or Fax to 541-737-3052.

We also ask that you forward this survey invitation to colleagues who work in accessible transport services, whether or not you take the survey. We hope to enlist the participation of as many transit professionals as possible.  All individuals participating in the study must be 18 years or older.

All data will be reported in the aggregate so that no identifying information is available. The security and confidentiality of information collected from you online cannot be guaranteed.  Information collected online can be intercepted, corrupted, lost, destroyed, arrive late or incomplete, or contain viruses. Your participation in this study is voluntary and you may skip any question you choose not to answer.

If you have trouble accessing the survey, please forward this email to Lydia Newton (newton@science.oregonstate.edu) at the Oregon State University Survey Research Center and describe the issue.  For other questions, please contact Katharine Hunter-Zaworski katharine.hunter-zaworski@oregonstate.edu at the National Center for Accessible Transportation. This study has been reviewed and approved by the Oregon State University Institutional Review Board for Human Subjects which can be reached at 541-737-8008 or at irb@oregonstate.edu.

Again, please feel free to forward this survey invitation, and thank you for your assistance.

Sincerely,

Dr. K.M. Hunter-Zaworski. P.E.

Director, National Center for Accessible Transportation

cc: TRB Representative

Inclusive play- Sensory Garden in Pune, India

Dear Colleagues,

With the efforts of Rotary Club of Pune East and Barclays Technology Centre & Bal Kalyan Sanstha, an inclusive sensory garden has been developed.

In western world there have been several attempts similar to these to give an inclusive play experience to children with all abilities.  India should consider at least one each such park in most districts to begin with and then percolate it down to children play areas in residential areas. Such a park is not just for disabled children. This enriches experiences of all children irrespective of disabilities.

Here is the news item from Times of India
Sensory garden to help kids with disabilities learn while playing

TNN | Jun 21, 2012, 04.20AM IST

PUNE: The city now has its own sensory garden specifically created to be accessible and enjoyable to children with disabilities.

The 600-sq-ft garden, called the Rotary Sensory Garden, housed in Bal Kalyan Sanstha, has 10 elaborately-created spaces providing sensory opportunities which people with disabilities normally do not experience.

The garden, developed by Rotary Club of Pune East and Barclays Technology Centre in Pune, boasts of tactile flooring, a sand pit, mini pond, sound instruments, including drums and bells, a tactile panel wall, 66 varieties of plants, etc.

Minita Patil, manager, Bal Kalyan Sanstha, said, “Many European countries have sensory gardens to suit all kinds of disabilities. There are sensory gardens in India too, but they are primarily restricted to specific disabilities only. At this garden special children with various disabilities can learn and enjoy themselves.”

A portion of the garden has a pond in which children can play. “One side of the pond has a stationary structure resembling a boat, and has been designed according to the special needs of children with various disabilities, including cerebral palsy,” said Patil, adding that the garden was built at a cost of Rs 25 lakh.

A tactile panel wall at the entrance has different materials embedded in it. Children can touch and experience the different textures, describe the various sensations, and also investigate which material is hot, cold, soft or hard and can identify the materials by their names later.

The garden has a game of snakes and ladders and a periscope (an instrument for observing from a concealed position). “A ‘magic sound instrument’ is another interesting component of the garden. The user’s voice travels from one end of a steel pipe and can be heard at the other end in the form of sound waves. In addition, there are 66 varieties of plants with different smells, taste and textures here. Many of these plants are scented, while some are also edible,” said Patil, adding that the garden is frequented by an average of 150-200 people daily.

“Sensory gardens improve fine and gross motor skills of the user, encourage communication, stimulate sensory awareness and promote hands-on and multi-sensory learning. They also reduce aggressive behavior,” she added.

Suvarna Kadam, parent of a four-year-old with mild autism, said, “My daughter loved the tactile flooring and spent considerable amount of time just exploring the different textures. The drums and bells create resonance which attracts children. Children are free to play as they like and can be themselves here, which is not possible in other gardens.”

Madhavi Shahane, special educator for hard of hearing, at the C R Ranganathan School for the Deaf, brought about 60 students to the garden on Wednesday. “The garden not only helps in educating the students, but is also be a great recreation for them. Though these students suffer from partial or total inability to hear, they can feel the vibration caused by the musical instruments such as the drums and the musical tree. This brings them immense joy. It is their first visit to the garden so they are trying to understand all the features here. The next visit will be even more enjoyable,” said Shahane.

Sharda Devi, mother of a 12-year-old with autism, said features such as the stationary bicycles will help children learn balancing. “The play ladder will help autistic children overcome the fear of downward motion,” she observed.

No intent to harass disabled: IndiGo airline

Dear Colleagues,

Another tale, however it is surprising to see that it is coming from Indigo this time which is considered by the disability sector to be a sensitized air carrier!  It is disappointing and calls for urgent action on the part of the senior management team. And training not only for the Indigo staff but also for the security officials posted at the Airports. Here is the news from the Times of India.

No intent to harass disabled: IndiGo airline

Prerna Sodhi, TNN May 19, 2012, 01.41AM IST

NEW DELHI: A day after wheelchair-bound Shuaib Chalklen alleged harassment by IndiGo staff, the airline responded to TOI’s queries on Friday afternoon, saying the personnel checking in the passengers inadvertently wrote paralysed on the boarding card of the special rapporteur on disability with the UN Commission for Social Development.

The email received from the airline says, “The IndiGo staff checking in the passengers inadvertently wrote paralysed on Mr Chalklen’s boarding card which is NOT the usual process that IndiGo follows. We are taking serious action against the IndiGo staff. We regret the inconvenience caused to Mr. Shuaib Chalklen and hope he will see this experience as an aberration and not the rule at IndiGo.”

Chalklen, who has been wheelchair-bound for 35 years, said he had received no word from the airline. He said the airline was avoiding the basic issue. “The basic issue is that they do not have a trained staff or the necessary equipment. How do they plan to take care of passengers with disability in future?” he said.

The email claimed Chalklen was offered the airline wheelchair at the check-in counter on Thursday afternoon as his wheelchair was slightly larger and could not pass through airport security. “Mr. Chalklen was requested to move to the ‘IndiGo wheelchair’, however, Mr. Chalklen chose to use his own wheelchair and this was refused by CISF at security area.”

It added: “IndiGo wheelchair was shadowing the passenger. The staff at once provided the wheelchair (not an aisle wheelchair) and the passenger’s wheelchair was sent back to the check-in counter to be tagged and sent through the in-line screening.”

On Chalklen’s allegation about the confusion over seat on the Mumbai-Delhi flight – he had said that after a passenger refused to swap seats, he was asked thrice if he could move slightly, stand or walk to another seat – the airline said, “Mr. Chalklen was originally assigned seat 3C, however, the assistant manager requested passenger seated on seat 1D to move to 3C. This took few minutes.”

Echoing Chalklen, activist Javed Abidi of the National Centre for Promotion of Employment for Disabled People said such an incident was not new and the airlines were avoiding the basic issue. “The airlines have to answer where are the aisle wheelchairs, the wheelchairs. We are going to follow it up with the authorities concerned as these incidents are happening repeatedly,” he said.

The chairperson of Svayam, Sminu Jindal, said that taking action against or dismissing the employees at the lower strata was not the solution. “The top notches have to understand that the policies have to percolate down to the lowest level,” she said.

She added, “Apologizing and issuing public statements is not enough. The need of the hour is clear-cut instructions on things that are non-negotiable and this has to go down to the bottom-most level.”

Source: http://epaper.timesofindia.com/Default/Scripting/ArticleWin.asp?From=Archive&Source=Page&Skin=TOINEW&BaseHref=CAP/2012/05/19&PageLabel=6&EntityId=Ar00600&ViewMode=HTML